Privacy Policy
Last updated: March 17, 2026
This Privacy Policy describes how PropertyVault Malaysia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our website, we may gather information about you, and this policy explains what we do with that information, how we protect it, and what rights you have.
Information We Collect
We collect information in several ways to provide and improve our services. When you register an account or contact us, we may collect your name, email address, phone number, and other details you voluntarily provide. Additionally, we automatically collect technical information about your visits, including your IP address, browser type, pages visited, and the time and duration of your visits. We also use cookies and similar tracking technologies to enhance your experience on our website. This information helps us understand how you use our platform and allows us to tailor content related to housing affordability, property prices, and mortgage market trends in Malaysia.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Your data helps us deliver content about residential property price indices, affordable housing policy initiatives, and urbanisation economic effects. We use your contact information to respond to inquiries and send you updates about our services when you opt in. We also analyze usage patterns to understand which features are most valuable to users and to enhance our platform’s functionality. We never sell your personal information to third parties. Your information may be shared with trusted service providers who assist us in operating our website, subject to strict confidentiality agreements. We use your data to comply with legal obligations and to protect our rights and the rights of our users.
Your Rights and Control
You have the right to access, correct, and delete your personal information at any time. If you wish to exercise these rights or have questions about your data, you can contact us directly. You may also opt out of receiving promotional communications by following the unsubscribe instructions in our emails. We respect your preferences regarding data collection and use. If you believe your privacy has been violated or you have concerns about how we handle your information, you can request further clarification or lodge a complaint with us. We will respond to your requests within a reasonable timeframe. You have the right to withdraw consent for data processing, though this may affect your ability to use certain features of our website.
Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze how visitors interact with our website. Cookies are small files stored on your device that help us remember your preferences and track your activity. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for longer periods. These tools allow us to understand which pages about housing affordability and property market economics are most frequently accessed and to personalize your experience. You can control cookie settings through your browser preferences, though disabling cookies may limit some website functionality. We also use analytics tools to gather aggregated data about visitor behavior. Third-party analytics providers may set their own cookies to track usage patterns across multiple websites.
Data Security and Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology to secure sensitive data during transmission. We maintain secure servers and restrict access to personal information to authorized personnel only. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We regularly review and update our security practices to address emerging threats. We do not retain your personal information longer than necessary to fulfill the purposes for which it was collected, unless required by law. If we experience a data breach, we will notify affected users in accordance with applicable regulations and our legal obligations.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by updating the “last updated” date at the top of this page and, if necessary, by sending you an email or displaying a prominent notice on our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we protect your information. If you do not agree with any changes we make, you may choose to discontinue using our services. For major changes that materially affect how we use your data, we will seek your explicit consent.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +60 3 7728 4156
Address: Jalan Tun Perak 287, Kuala Lumpur, 50088, Malaysia
We will respond to your inquiries within a reasonable timeframe and address any concerns you may have regarding your personal information or our privacy practices.